Privacy Policy

This Privacy Policy explains how Northgate Electric (“we”, “us”) collects, uses, and protects the personal information you provide through our website and service request forms. It applies to homeowners who contact us for residential electrical services inEvanston and the North Shore and surrounding communities.

When you submit a form or call us, we may collect:

• Your name, phone number, and email address
• The service you requested and a brief project description
• Your city or ZIP code for service-area routing
• The website page and lead source from which you contacted us
• Your SMS consent selection (see below)

We use your contact information to:

• Respond to your service request and schedule appointments
• Communicate with you about your project, estimates, and service updates
• Maintain records of work performed and certifications issued
• Improve our service and website

We do not sell your personal information. Mobile opt-in consent submitted through our forms is not shared with third parties or affiliates for their marketing purposes.

If you actively check the SMS consent box on our form, you agree to receive text messages from Northgate Electric regarding your service requests, appointment scheduling, and service updates. Message frequency varies based on your interactions with us. Message and data rates may apply.

Consent is not a condition of purchase — you may submit a request and be contacted by phone or email without opting into SMS. We do not send automated promotional text messages to contacts who have not provided the required consent, and we do not automatically opt contacts into SMS.

This consent covers transactional and service-related messages only, not promotional marketing campaigns.

You may opt out of SMS messages at any time by replying STOP to any message, or by replying HELP for assistance. You may also request opt-out or deletion by calling or emailing us using the contact details below.

We share information only as necessary to provide our services — for example, with our scheduling and customer-management tools — and as required by law. We do not share your mobile opt-in consent with third parties or affiliates for their marketing purposes.

You may request access to, correction of, or deletion of your personal information by contacting us directly using the details below.

Questions about this policy? Call us at (224) 555-0142 or email hello@northgate-electric.example.

This is a demo privacy policy for a demonstration website. Replace with a reviewed, legally approved policy before launching for a real business.